Return to Help Index
Additional Support and Disclaimers
Other Product Disclaimers
 
While we work to ensure that product information on our site is accurate and correct, on occasion manufacturers may alter their ingredient lists, change product materials, update their packaging or make other changes. Actual product or packaging and materials may contain more or less or be different than the information that is shown on our web site. We strongly recommend that you do not solely rely on the information presented on our website if you are self treating a medical condition. We suggest that that you visit the product manufacturers site if you need more detailed product information or contact the manufacturer directly if you have questions or concerns that are not addressed on our website. We ask that you carefully read the listing information we do provide as well as product labels, warnings and directions before using or consuming any of the medically related products we offer.

Content on this site is for reference purposes and is not intended to substitute for advice given by a physician, therapist, pharmacist or any other licensed health-care professional. You should not use this information to self-diagnose or for treating an undiagnosed health problem or disease. Contact your health-care provider immediately if you suspect that you have a concerning medical problem.

We do not offer trial periods on the products we sell. We do not make recommendations that any product we sell is medically appropriate for any users medical condition. We do not guarantee therapeutic results.

We do not manufacture the products we sell. If you have questions about a manufacturer warranty those should be addressed directly with the product manufacturer.

We assume no liability for inaccuracies or misstatements about products.
Product Pricing and Discount Coupon Disclaimer
 
We make every effort to ensure product prices, product information and order totals on our site are correct at the time the order is placed.
We do not make clinical recommendations regarding the appropriateness of any item we sell. We do not offer trial periods or guarantee therapeutic results. Information herein is for reference only and is not intended to be a substitution for the advice of your health care professional. We discourage buyers from using the information on this site for self diagnosis or self treatment and encourage consultation with your health care clinician prior to purchase. We assume no liability of any type for buyer's choices. Buyers who are self treating do so at their own risk.
The prices on this web site are not intended to guaranteed prices. All information and prices on this website are subject to change without notice. Any and all discounts or promotional codes are for single use only and discounts, coupons or other promotional offers cannot be combined, added to or layered in any one order. We reserve the right to refuse multiple orders which intend to violate an unfairly utilize our discounts.

Again, while we make every genuine effort to provide you the most accurate, up-to-date information and prices,occasionally an item or items on our website may be mis-priced.
We reserve the right to refuse to honor any price, discounts or coupons misapplied by the site logistic and deducted in error. We reserve the right to refuse to fill any order, process any incorrectly priced individual item or total order price.


How do I contact you?
 

The preferred way to reach us is by email.

We are an online entity and our processes are, by design, geared to electronic transactions and communications.

Email is our preferred method of communication and allows us to offer highly competitive pricing and highly efficient process for the benefit of our customers. This results in our customers having access to brand name medical products at low, low prices processed efficiently and delivered quickly - often with free shipping. Last year we shipped an average of over 1500 orders per day. The numbers speak for themselves. An astonishing 99.999 percent of our customers are highly satisfied with our prices, our delivery and our customer service

Email allows our CSR’s to be more thorough, more thoughtful, more flexible, more focused and increases their productivity. Emails allows our CSR’s to weigh options, consider outcomes and then respond accordingly. Last but not lease emails have the distinct advantage of being permanent, archivable and a searchable accurate record of communications that can be referenced and reviewed for accuracy or utilized to refresh memory. This results in fewer misunderstandings, miscommunications and missed communications.

We know that not every issue can be handled by email however we have come to learn that email communications serve the vast majority of our customers in a manner that is consistently superior to phone calls.

If you do need to speak to someone you may call us toll free at 800-633-0344. We are open Monday through Friday, 9:00 am to 5:00 pm EST. We are closed weekends and holidays. If you get voice mail, leave a detailed message that includes your name, phone number, email, order number if any and the nature of your call and we will respond to you as quickly as possible.




email us: inquiry@hpms.com