Return to Help Index| Additional Support and Disclaimers | |
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| Other Product Disclaimers | |
| While we work to ensure that product information on our site is accurate and correct, on occasion manufacturers may alter their ingredient lists, change product materials, update their packaging or make other changes. Actual products or packaging and materials may contain more or less or be different than the information that is shown on our website. We strongly recommend that you do not solely rely on the information presented on our website if you are self-treating a medical condition. We suggest that you visit the product manufacturer's site if you need more detailed product information or contact the manufacturer directly if you have questions or concerns that are not addressed on our website. We ask that you carefully read the listing information we do provide as well as product labels, warnings, and directions before using or consuming any of the medically related products we offer. Content on this site is for reference purposes and is not intended to substitute for advice given by a physician, therapist, pharmacist, or any other licensed healthcare professional. You should not use this information to self-diagnose or for treating an undiagnosed health problem or disease. Contact your healthcare provider immediately if you suspect that you have a concerning medical problem. We do not offer trial periods on the products we sell. We do not make recommendations that any product we sell is medically appropriate for any user's medical condition. We do not guarantee therapeutic results. We do not manufacture the products we sell. If you have questions about a manufacturer warranty those should be addressed directly with the product manufacturer. We assume no liability for inaccuracies or misstatements about products. |
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| Product Pricing and Discount Coupon Disclaimer | |
| We make every effort to ensure product prices, product information, and
order totals on our site are correct when the order is placed.
We
do not make clinical recommendations regarding the appropriateness of
any item we sell. We do not offer trial periods or guarantee therapeutic
results.
Information herein is for reference only and is not intended to be a
substitution for the advice of your health care professional. We
discourage buyers from using the information on this site for self-diagnosis or self-treatment and encourage consultation with
your healthcare clinician before purchase. We assume no liability of any type for
buyer's choices. Buyers who are self-treating do so at their own risk.
The prices on this website are not intended
to guarantee prices. All information and
prices on this website are subject to change without notice. All
discounts or promotional codes are for single use only, and discounts, coupons, or other promotional offers
cannot be combined, added to, or layered in any
one order. We reserve the right to refuse multiple orders which intend to violate an unfairly utilize our discounts.
Again, while we make every genuine effort to provide you with the most accurate, up-to-date information and prices, occasionally, an item on our website may be mispriced.
HPMS Inc. reserves the right to refuse to honor any price, discounts, or coupons
misapplied by the site logistics and deducted in error. HPMS Inc. reserves the
right to refuse to fill any order or process any incorrectly priced individual item
or total order price. |
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| How do I contact you? | |
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The preferred way to reach us is by email. Contact us at [email protected] We are an online entity, and our processes are, by design, geared toward electronic transactions and communications. Email is our preferred method of communication and allows us to offer highly competitive pricing and highly efficient process for the benefit of our customers. This results in our customers having access to brand-name medical products at low prices, processed efficiently, and delivered quickly - often with free shipping. Last year we shipped an average of over 1500 orders per day. The numbers speak for themselves. An astonishing 99.999 percent of our customers are highly satisfied with our prices, delivery, and customer service. Email allows our Customer Service Representatives to be thorough, thoughtful, flexible, and focused, and increases their productivity. Email allows our Customer Service Representatives to weigh options, consider outcomes, and respond accordingly. Last but not least, emails have the distinct advantage of being permanent, archivable, and a searchable accurate record of communications that can be referenced and reviewed for accuracy or utilized to refresh memory. This results in fewer misunderstandings, miscommunications, and missed communications. We know that not every issue can be handled by email; however, we have learned that email communications serve the vast majority of our customers in a manner that is consistently superior to phone calls.
If you need to speak to someone, call us toll-free at 800-633-0344. We are open Monday through Friday, 9:00 am
to 5:00 pm EST. We are closed on weekends
and major holidays. If you reach our voice mail, leave
a detailed message that includes your name, phone number, email, order number, if any, and the nature of your call, and we will respond to you as quickly as
possible. |
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