Received the glove after a 10 wait. 3 of the rubber bands used to hold tension were dry rotted and needed to be replaced.
For $47 I expect more!
Thank you for reaching out with your concerns. Before we even had a chance to respond, you had already left us terrible feedback on this order. We ask buyers to contact us before doing so, and failure to do so violates our policies.
We are sorry you are so upset and sad to see what you wrote. If you had reached out to us, we would of assissted in getting you a replacement glove.
The information I have provided via email should further inform your concerns.
We would like to see you as a happy buyer. What can we reasonably do to accommodate that and remove the feedback?
Customer Care Team
HPMS, Inc. The Therapy Connection
Never received order! Carrier was at fault. However, HPMS was not willing to reship - told a refund was issued. NO ONE answers the phone and NO ONE will offer a solution. I needed the order and HPMS CS was not helpful. Do not purchase from them. There is no effort to take care of you as a customer. Beware!
This is an excellent brace! I was originally outfitted with this brace by an orthopedist 4 years ago. Over the years when this brace has bern unavailable in my size I have tried many different brands of this type of brace…. none come close to the comfort or functionality of this brace. I generally hike15-20 miles a week and this brace has made my knee-issue a non-issue!
The Corflex Marathon Active Lace Up Ankle Stabilizer is exactly what I was looking for
The Corflex Marathon Active Lace Up Ankle Stabilizer is exactly what I was looking for. I'm happy with the fit, and the way it functions inside my boots and shoes.
Look at both the foot circumference and shoe size charts
I have to delay ankle surgery and this brace has made the waiting much easier. Based on the circumference of my foot, I thought I needed a Small but after seeing the chart showing shoe sizes and widths, I tried an X-small and it fits perfectly.
Thank you for sharing your positive experience with the Aulief Topical Pain Relief Cream! We're glad to hear that it provided great pain relief for you. Thank you for choosing to shop with us!
The Med Spec EVO ankle stabilizer works great and is comfortable to wear all day. It fits with most footwear and gives confidence walking on all types of terrain. I received the product quick and easy from the Therapy Connection.
Thank you so much for your positive feedback! We're thrilled to hear that the Med Spec EVO ankle stabilizer has been a great fit for you and provides the support and comfort you need. Our goal is to make sure our customers are satisfied and we're glad to hear that you received your product quickly and easily. Thank you for choosing to shop with us!
Best,
HPMS, Inc. Therapy Connection
Customer Care Team
Hi! Thank you for taking the tiem to leave a 5-star review! We're thrilled to hear that you received your Axelgaard PALS Platinum Electrodes quickly and that they met your needs. We appreciate your support! Have a fantastic day.
I was so happy to find this exact binder that I received from the hospital after my abdominal hernia. I try to protect myself when doing strenuous work and the one I had gotten was worn out. I was very pleased I could replace it from this website.
Hi there! We are so glad to hear that the Corflex Panel Elastic Abdominal Binder was able to meet your needs and provide the same level of support as the one you received from the hospital. Thank you for choosing to shop with HPMS, Inc. and we hope it continues to serve you well in the future. Have a wonderful day!
China gel has been an essential part of my life for many years. I appreciate finding this source but wish it still came in the larger size. Great quality product
Hi!
Thank you for taking the time to leave a review about Aulief Topical Pain Relief Cream! We're thrilled to hear that it has been an essential part of your life for many years. We offer many volume/size options. Feel free to review the product listing for availabilty. Thank you for choosing HPMS and we hope to continue serving you in the future.
Best,
Customer Care Team
HPMS, Inc. The Therapy Connection
Very well made and rectified my issue. Product was in stock and received in one day.
Thank you for taking the time to leave a review. We're glad to hear that the MedSpec Gripper Hinged Knee Brace helped and that you received it quickly. Thank you for choosing to shop with us!
They were very helpful and the item got here in four days.
Thank you for your 5-star feedback! We're so happy to hear that you've been satisfied with your purchase. We strive to offer quality products at affordable prices, and we're glad to hear that we're meeting your expectations. We look forward to serving you again in the future.
Just received my second pair of these gloves. They work well however, I wish that they lasted a bit longer.
Thank you for your feedback on the JOBST Donning Glove! We're glad to hear that it has been helpful for you in putting on lymphodema stockings. We appreciate your suggestion for longer lasting gloves and will definitely share your thoughts with the manufacturer. Thank you for choosing to shop with HPMS!
I wear a full leg compression stocking daily and this adhesive keeps it from sliding down my thigh all day long. It is easy to apply, does not make a mess, and washes off with soap and water. I always keep an extra bottle on hand so that my supply does not run out.
Hi! Thank you for taking the time to share your experience with our Jobst® Roll-On Adhesive. We're so happy to hear that it's keeping your compression stocking in place all day long. Thank you for being a loyal customer! Wishing you all the best!
Thank you for your positive review! We are thrilled to hear that you are satisfied with Sombra® Warm Therapy. Your support means a lot to us and we look forward to providing you with the best products in the future. Have a great day!
We're sorry to hear that the Corflex Marathon Active Lace Up Ankle Stabilizer didn't fit properly. We understand how frustrating that can be.
However, we feel that this review does not accurately reflect the service we provided. If we had been made aware of your concerns before you left this negative feedback, we would have been able to assist you promptly.
It seems that we did not receive any messages from you before this 1-star review regarding your issues. We wish you had reached out to us beforehand so we could have helped you with the return process right away.
Please feel free to contact us if you need assistance with the return. We are here to help!
We hope this message encourages you to reconsider your review. We look forward to hearing from you!
Customer Care Team
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